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Terms
& Conditions
The Policies on this website, supersede any policies stated on any other
website.
Policies -- Terms & Conditions
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2 night minimum stay is required on most weekends
from Spring - Autumn, and during holidays and
special events.
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A valid
MasterCard, Visa, or Discover is required
to guarantee your room(s).
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A minimum deposit of
one night's stay, or 50%(whichever is higher), is required to secure general
and group reservations. Deposit is charged when
the reservation is made.
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Special rates must
be claimed at the time of booking, and cannot be
retroactively applied.
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Smoking:
Beginning July 1, 2012, Reagan's Queen Anne will become
completely smoke free, including the grounds. This is in
compliance with the city's 2012 Smoking Ban Ordinance.
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Guest Pets:
No ~ Resident Pets: None
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Children: 12yrs
& older (Call
for age limitations with a Whole House Rental
or Just Girls Weekend)
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Insurance
regulations prohibit guest candles and incense.
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Advance
notice is required to accommodate those with fragrance
sensitivities. Acute Asthmatics must inform us in advance to
remove all scented candles etc from the house, prior to arrival.
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No
Shows
are responsible for 100% of the total amount due,
for the entire reserved space. There are NO Refunds when
in defiance of policies.
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We accept
Cash, Traveler's Checks, Visa, Discover and MasterCard.
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Check-in time is 3 pm ~ 4 pm.
We are unable to accommodate check-ins prior to 3 pm.
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We will
happily arrange for later arrivals when notified in advance.
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Check out
time is 11 am Monday-Saturday ~ 10:30 am Sunday.
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A late check
out can be arranged in advance at a rate of $25 +tx per hour,
provided the room is not being used the day of checkout. We are unable to accommodate late check-outs on
Sunday.
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Facilities
Fee for use outside normal check in/check out: $25 +tx per hour
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Facilities
Fee/Space rental for Teas, Showers, Parties, Family Gatherings:
$25 +tx per hour
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We will
gladly return guest items left behind and charge the customary
USPS or UPS fees incurred. Unclaimed items will be held for 30
days before being donated to the needy.
Gift Certificate
Policies
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Gift Certificates are subject to black out dates for
holidays and special event periods/weekends.
(New Year's Weekend, Valentine's Day weekends, Just
Girls Weekend, Memorial Weekend, Independence Day
and National Tom Sawyer Days, Labor Day Weekend,
Fall Folklife Festival, Thanksgiving, and
Christmas are black out dates.)
Please - NO exceptions.
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Gift Certificates issued by Reagan's Queen Anne are subject to restrictions
and are completely non-refundable. Email
or call (573)221-0774 if you have questions.
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Gift Certificates are not valid with special rates, posted specifically or generally applied.
Gift Certificate Cancellations
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Cancellations
of reservations made when a certificate
is used, require 14 days notice to change a
reservation without penalty.
-
**Notification
must be given by noon Central
time, 14 days
prior to arrival.
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Re-booking restrictions may
apply.
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Gift Certificates may be rescheduled one time only.
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A
shortened stay is subject to the same policies as a
cancellation, and is non-refundable.
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Our
regular cancellation terms apply when changing a reservation and
decreasing the length of any stay.
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No additional penalty is
assessed, if we are able to fully rebook the cancelled space. All non-refundable deposits apply.
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A cancellation within 72 hours of scheduled arrival will
void the certificate.
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No
Shows
are responsible for 100% of the total amount due,
for the entire reserved space.
CANCELLATIONS
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14 days
notice for common reservation, $35+tx,
per room non-refundable deposit applies.
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Less than 14 days,
Full amount of reservation is charged. Refunds occur when
cancelled space is completely rebooked.
A minimum $35+tx, per room fee applies.
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Special
Event/Holiday periods -
30 days notice, non-refundable
$35+tx, per room fee applies.
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Group
cancellation
(5 or more guests and/or 2 or
more rooms)
- 30 days notice, non-refundable $35+tx, per room fee applies.
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Less than
14 (30 days) notice, Full amount of reservation is charged.
Refunds occur when cancelled space is completely rebooked.
A minimum $35+tx, per room fee applies.
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All cancellations are subject to a non-refundable, minimum cancellation fee of $35+tx, per room.
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A
shortened stay is subject to the same policies as a
cancellation, and is non-refundable.
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Our
regular cancellation terms apply when changing a reservation and
decreasing the length of any stay, or number of rooms used for
group reservations.
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No additional
fees are
assessed, if we are able to fully rebook the cancelled space. All non-refundable deposits apply.
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No
Shows
are responsible for 100% of the total amount due,
for the entire reserved space. There are NO Refunds when
in defiance of policies.
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Notification of Cancellation:
A personal phone
conversation with the innkeeper
is the ONLY form of notification recognized for cancellation.
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